Wednesday, May 6, 2020

Starbucks will reopen 85 percent of its coffee shops, but with new protocols

Washington Post
Starbucks plans to reopen 85 percent of its U.S. coffee shops by the end of this week, with an emphasis on mobile ordering, contactless pickup and cashless payments, as more cities and states ease lockdown restrictions due to the coronavirus pandemic.

The company’s mobile app — which is already used by roughly 20 million customers — will include new options for voice ordering and curbside pickup, chief executive Kevin Johnson wrote in a letter to customers Monday.. . . more