Monday, May 18, 2020

From touchless payments to 'quarantined' returns, the retail experience may be forever changed

NBC News
Eager shoppers will soon be able to browse their local retail stores as states continue to roll back stay-at-home orders. But instead of testing a swatch of lipsticks at a makeup counter or waiting in line to try on summer shorts, customers should expect “virtual try-on tools,” styling via app, shuttered fitting rooms, and returns that are quarantined for 72 hours.

Apple is the latest company to reopen stores, requiring face coverings for staff and customers, temperature checks at the door, conducting "health questions" to screen anyone with COVID-19 symptoms, and deep cleanings throughout the day. . . . more