Tuesday, May 26, 2020

Amazon, Costco have ‘most favorable’ COVID-19 response, shoppers say

Supermarket News
Shoppers named Amazon, Costco Wholesale, Walmart, Publix and Kroger as the top retailers in terms of their response to the coronavirus pandemic, according to consumer market research firm Magid.

Amazon led all food retailers, with 30% more customers saying they feel more favorable about the online retail giant’s COVID-19 response than those who feel less favorable about its efforts, the May 2020 Magid Food & Beverage Consumer Insights Tracker, which polled 1,000 shoppers. The only other retailers with a more favorable differential of at least 20% were Costco (+25%), Walmart (+22%), Publix (+21%) and Kroger (+21%).. . . more