Monday, February 24, 2020

Which customers return the most purchases, and why?

Chain Store Age
A new survey reveals a small percentage of shoppers are responsible for a large portion of returns.

According to a new survey of 2019 holiday shoppers from omnichannel solutions provider goTRG, people who reported returning five or more items during the 2019 season made up just 16.3% of all holiday shoppers, but accounted for 40.69% of all items returned. . . . more