Monday, January 27, 2020

Experience Is the Retail Edge

Chain Store Age
Retail industry analysts will look back at 2020 as a pivotal year for consumers and brands alike, as major shifts in technology and shopping behavior converge.

Significant improvements to the mobile shopping experience mean that the predicted “retail apocalypse” will actually look more like a steady erosion of physical retail, as purchases of almost every category of goods get easier online. . . . more