Tuesday, December 17, 2019

What holiday delivery can tell us about the future of retail

Retail Dive
Delivery will make or break this holiday season.

Early Black Friday results showed that retailers landed $7.4 billion in online purchases, while Cyber Monday was the biggest shopping day on record in the United States, with $7.9 billion in sales. All of that spending is fantastic for retailers. But someone has to deliver the merchandise.

Delivery companies have been anticipating the surge of parcel volume throughout the season. The United States Postal Service forecasted that it would deliver 800 million packages between Thanksgiving and New Year's Day.. . . more