Thursday, December 19, 2019

Amazon expands free return policy to ‘millions of items’

The Verge
Amazon is expanding its free return policy to include millions of products not previously eligible, including electronics, household items, and kitchen appliances. The products must be sold and fulfilled by Amazon, and they must weigh under 50 pounds.

For the holiday season, the new policy kicks in retroactively, so it applies to any products purchased on Amazon starting November 1st and remains active for any product purchased up until December 31st. Customers will have until January 31st to return a product delivered in that time frame for free. Amazon says you can return an eligible item for any reason whatsoever and get a full refund.. . . more