Mitchell Modell has been entrusted with his great-grandfather's retail business, and things aren't any easier in the 21st century than in the 19th.
Modell's Sporting Goods has long been a fixture in the Northeast, expanding under Mitchell Modell's leadership in the past couple of decades beyond New York and New Jersey to Pennsylvania, Connecticut, Massachusetts, New Hampshire, Delaware, Maryland, Virginia and Washington, D.C. Even while e-commerce challenged the retailer, which depends on its physical stores to foster the customer interaction it depends on, its operations have been unwieldy at times. . . . more