The acquisition of GreatCall, the largest in Best Buy’s history, launched the nation’s No. 1 consumer electronics retailer deeper into the health care marketplace, where it has been dabbling with its own products and services in recent years.
In one fell swoop, Best Buy gained access to about 1 million GreatCall customers, along with an experienced call center operation and a diverse portfolio of devices tailored to older adults — including simple flip phones with large buttons and extra bright screens, wearable alert devices and a line of sensors for high-risk seniors that monitor daily activities at home. . . . more