Thursday, April 18, 2019

Regional grocers tops in customer satisfaction

Chain Store Age
National grocers are not at the top of the list when it comes to customer satisfaction — with one exception.

That’s according to the latest Consumer Reports ratings of grocery stores and supermarkets in which five regional supermarkets shared top honors for customer satisfaction. They are: Central Market; Wegmans Food Markets; Heinen’s Fine Foods; Gelson’s Markets; and Market Basket. Trader Joe’s is the only national chain to earn CR’s top overall satisfaction score.. . . more