Wednesday, April 24, 2019

Kohl's goes all-in on Amazon, bringing free returns to every store

CNN
Kohl's brought Amazon into a small number of stores almost two years ago. Now Kohl's is throwing its full weight behind the partnership.

The department store announced on Tuesday that it will accept Amazon customers' order returns for free — even without their shipping box — at all of its more than 1,150 US stores beginning in July. Shoppers can drop off their returns at customer service desks, and Kohl's will package and ship the items back to Amazon using its own logistics network. . . . more