Tuesday, October 9, 2018

What Wayfair’s pop-up stores can teach it about its customers

DigiDay
Wayfair, the online furniture retailer, is hopping aboard the pop-up wagon.

The company announced last week that it would open two temporary stores in empty shopping mall spaces, one in Massachusetts and one in New Jersey, over the holiday season. But rather than laying the groundwork for permanent physical stores down the line, Wayfair is using the pop-ups to reinforce what it already knows about its online customers, and fill in white spaces.. . . more