The intensifying struggles of the last remaining national U.S. bookstore chain indicate a hard truth: big-box book selling may be over.
Sure, Amazon can be blamed in part — the ease of browsing titles and buying online (nearly always at a discount) then having items shipped directly to one's door for free is a convenience play that's hard for consumers to pass up. But the rise of e-commerce and e-books aren't the only reasons Barnes & Noble has been spinning its wheels on a turnaround plan. Consistently declining sales may have more to do with an inability to remake itself in a different era of retail — and a lack of stable leadership to guide that transformation.. . . more