A few years ago Best Buy was flirting with disaster, faced with swiftly changing consumer expectations about shopping and the encroachment of retail's great disruptor, Amazon, into its category. But after a turnaround that involved strict cost controls, a re-imagining of its stores and a renewed focus on its Geek Squad services, Best Buy remains one of the preeminent sellers of electronics. Even Amazon has turned to it as a strategic partner to sell its new smart televisions.
Last week, however, Best Buy went well beyond electronics retail to acquire health and safety solutions company GreatCall for $800 million. . . . more