Wednesday, August 1, 2018

As supermarkets struggle, local groceries innovate to serve niche audiences

Boston Business Journal
Most North Americans still buy their food at the classic supermarket, with its wide aisles and seemingly limitless choices. But stores like Kroger, the nation’s largest chain with more than $105 billion in sales in 2017, are being cannibalized by a host of discount competitors like Dollar General and Aldi on one side, and by the growing dominance of Amazon and online delivery on the other.

“By and large, supermarkets are kind of behind the eight ball” in responding to changes in how people shop, said Diana Smith, associate director of retail and apparel for the market research company Mintel.. . . more