Thursday, June 21, 2018

Williams-Sonoma CEO: Even Amazon sees the benefits of having physical stores

CNBC
As Williams-Sonoma's business shifted from selling via catalogs to selling online, the furniture and kitchenware retailer remained consistently adamant about one thing: its stores.

"Even Amazon believes that they should have some real spaces," Laura Alber, the company's president and CEO, told CNBC on Wednesday. "When you go in a store and it's wonderful, it helps you make the purchase.". . . more