Wednesday, May 23, 2018

Amazon cracks down on excessive returns

Boston Business Journal
More companies are using algorithms to track consumers’ shopping and return habits, leading retailers like Amazon to even ban some shoppers from if their returns are deemed suspicious or excessive.

Some Amazon customers have complained on social media that they were kicked off the shopping site without warning while others received a terse email letting them know that their business was no longer welcome, the Wall Street Journal reported. . . . more