Thursday, April 5, 2018

This supermarket is tops in customer experience across all industries…

Chain Store Age

Wegmans deliver the best customer experience — and not just in the supermarket sector.

That’s according to the 2018 Temkin Experience Ratings, an annual customer experience benchmark of companies based on a survey of 10,000 U.S. consumers. With a score of 86%, Wegmans not only received the highest score in the supermarket industry, it received the highest score in the entire Ratings – ranking No. 1 out of 318 companies across 20 industries.. . . more