Tuesday, March 6, 2018

Zara Introduces Robots To Speed Up Online Order Pickup

PYMNTS.com

To solve for fashion retailer Zara’s customers facing long lines to pick items up in its stores, the company is turning to a high-tech solution for its “click and collect” service. Robots will now fetch items from the back of the house and speed up the in-store pick-up process, the Wall Street Journal reported.

Customers who have placed online orders can scan or enter a code at collection points in Zara stores. Then robots search for the corresponding order and bring it to a drop box where a customer can pick it up.. . . more