Sears— aided by its trusted Kenmore brand — long dominated sales of appliances like refrigerators, ranges, washers and dryers. But at a time when major appliances are seeing rapid sales growth and reliably drawing shoppers into bricks-and-mortar stores, the struggling Hoffman Estates-based retailer’s hold on the category has slipped.
Big-box specialty chains like Home Depot,
Lowe’s and Best Buy have been winning over consumers, and even J.C.
Penney is bringing major appliances back to stores in a bid to win sales
from its department store rival and frequent mall neighbor.. . . more