Boston-area Whole Foods customer complaints have surged in recent weeks due to food shortages and empty shelves. The logistical problems predate Amazon acquiring the company and are part of the reason why the grocer was for sale in the first place, the Boston Globe reports.
“Amazon does not understand the details involved in fresh food retail,” Strategic Resource Group retail analyst Burt Flickinger told the Globe. “This is going to be Amazon’s retail version of Vietnam; it’s going to take three to five years to fix and at a really, really high cost.” . . . more