Thursday, December 14, 2017

These retailers are tops in omnichannel customer experience….

An online giant and two traditional retailers garner top marks from shoppers when it comes to providing an omnichannel customer experience.

Amazon, Williams-Sonoma and Kohl’s are the top three brands in ForeSee’s annual Retail Customer Experience (CX) Rankings, which are based on survey data from over 40,000 shoppers across their store, Web, and mobile experiences.. . . more

No comments: