Thursday, October 12, 2017

Nordstrom Innovates Retail: A New Store With Only Services And No Inventory

Nordstrom just opened the first prototype of a new store concept called Nordstrom Local in Los Angeles. And, I do mean "new." It has a small footprint and carries no merchandise inventory. Instead, it is a service-oriented store that takes the Nordstrom service reputation to a new level and caters to the local customers. Of course, it has curbside pickup for buy online - pick up in store customers but there is much more. There is an alteration and tailoring service, Trunk Club, personal styling and their amenities including a nail salon and drinks.

Located at the intersection of Melrose Avenue and Melrose Place in West Los Angeles, it is near tony stores like Marc Jacobs, Balmain, Alexander McQueen and many others. . . . more

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