Tuesday, September 19, 2017

Retailers triple same-day delivery offerings

According to the “2017 Digital Commerce Benchmark Survey,” from Boston Retail Partners, currently 51% of retailers indicate they offer same-day delivery, up from 16% last year, and within two years, 65% plan to offer this service. Delivery via a third party service, such as Uber or Lyft has also increased from 20% last year to 32% this year. The reason for the increase: retailers want to provide different options that enable customers to shop, purchase and receive their goods on their own terms.
 
Looking ahead, same-day delivery services will be even more innovative, as retailers explore autonomous fulfillment. Brands will also pursue self-driving vehicles and “helper robots,” the study said.. . . more

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