Complexities associated with online shipping and fulfillment are eating into retailers’ profitability.
This was according to “Strategies for Agile, Profitable and Secure Omnichannel Execution.” The report, from Radial, revealed that more than 55% of customers are using multiple channels, such as online and mobile to shop.
Yet, over 40% of retailers describe fulfillment costs as a major challenge impacting their business. In fact, the average cost for a company to fulfill an order is a staggering 70% of the average order value.. . . more