Monday, March 6, 2017

Despite Declining Sales, Do Shoppers Still Prefer Brick-and-Mortar Stores?

Image result for brick and mortar retail The nation's retailers are doing a better job of making their customers happy.

After two years of declining satisfaction, they reversed course during the 2016 holiday shopping season, according to the latest American Customer Satisfaction Index report. Retailers scored 78 out of 100 points, that's up 4.7 percent and an all-time high for the sector.. . . more

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