It was a hard year for many retailers. Amazon.com continued to run away with the e-commerce prize, and consumers, though in much better shape financially than they have been in many years, are getting increasingly bargain-hungry. The result has been declining sales at many major retailers (particularly department stores) and store closings by the hundreds.
But a new year offers the industry a clean slate, whether it be a new CEO or new initiatives to break that sales skid. Indeed, 2017 will be a decisive year for many retailers, as investors will feel many have had enough time to show they can figure out a way to update how they do business in the e-commerce era.. . . more