Friday, November 18, 2016

Retailers lack formal omnichannel demand planning processes

While retailers are focused on unified commerce, most retailers’ planning tools are not capable of supporting this digital environment.
 
This message was revealed in Boston Retail Partners’ “2016 Merchandise Planning Survey,” a report based on responses from more than 500 North American retailers. The report delivers insight into retailers’ planning initiatives, priorities and future trends. 
 
Many issues continue to stymie retailers’ efforts to create an efficient and effective omnichannel environment, including current organizational roadblocks; ineffective or unintegrated planning applications, and a lack of business intelligence tools to support the increasingly complex analysis of big data — a pre-requisite for companies eager to optimize planning decisions and meet customer demand.. . . more

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