More sophisticated cameras. Security robots. Customers feeling shaken by recent attacks at U.S. malls may not notice huge changes — but mall operators are testing and putting in place new technologies and other measures to offer people more protection without intruding too much on their shopping time.
Mall executives say shoppers have been adamantly opposed to airport security tactics like metal detectors. So they're trying other things, and increasingly using mass notifications that let them send text and email alerts to tenants within seconds in case of a crisis.. . . more