Amid nationwide calls for significantly higher wages for fast food workers, Wendy’s and McDonald’s are testing self-service ordering kiosks.
“It’s not specifically tied to raising the minimum wage,” said
Wendy’s spokesman Bob Bertini. “This is primarily driven by consumer
demand. Customers, particularly young customers like to be in control.
They’re used to doing iPhones and tablets so they like the convenience
of using kiosks. And it does help to mitigate some costs.”. . . more