Online shoppers who are already pushing retailers to give more for less are about to get even more demanding, a new survey shows.
its latest survey of over 1,000 U.S. consumers, supply chain consulting
firm AlixPartners LLP found that consumers expect to wait an average of
4.8 days for delivery, down from 5.5 days in 2012. And the share of
those who are willing to wait more than five days has declined to 60%
from 74% in four years.. . . more