When it comes to providing digital consumers with a quality online shopping environment, one well-known discount club chain comes out on top.
According to the “2016 Digital Experience Report” from application
performance company Dynatrace, Costco led all online retailers in both
performance and reliability. Apple followed in a close second place.
Other chains that scored well in both online performance and
reliability included Macy’s, TigerDirect, Target and Office Depot. L.L.
Bean and Williams-Sonoma both scored slightly higher than Costco in
performance but not in reliability, leading to lower overall ranking.. . . more