Friday, May 6, 2016

On-demand may not be future of online delivery

Image result for amazon on demand deliveryAn increasing number of retailers and third-party providers are offering delivery of online orders same-day or even within an hour.

However, not every shipping expert sees this model as where online delivery is headed. Two executives from Austin, Texas-based virtual shipping marketplace uShip – Matt Chasen, CEO and Dick Metzler, chief marketing officer – recently spoke with Chain Store Age about on-demand online delivery and how retailers can best satisfy the needs of omnichannel customers.

“On-demand is not a proven delivery service,” said Metzler. “It’s hard to see how you can work on demand, zig-zagging across a market for $5 per order. As venture capital money starts to dry up, it will become tougher and tougher to make that model work.”. . . more

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