Dunkin' Donuts is going after Starbucks' coveted customers by more aggressively featuring espresso drinks like lattes and macchiatos.
a phone interview, Dunkin' CEO Nigel Travis said espresso drinks have
traditionally accounted for a "fairly small" mix of the doughnut chain's
beverage sales, especially when compared with rival Starbucks. But
Travis said Dunkin' has started to change that with the introduction of
its macchiato last year.. . . more